DESIGN is Better than another SIGN — Todd Chandler
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By A Mystery Man Writer
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4.6(608)
Product Description
I am fascinated by service providers who try to shape behaviors with customer-facing job aids ( like this one at the Westin Copley Place or this funny one in a restaurant bathroom ). Service providers experience what they perceive as a stupid question or a customer not doing what "they are.
Writing about lifelong learning, individual influence and extraordinary experiences. Todd Chandler also shares reviews and learnings from podcasts, books and movies. And don't be surprised to find an occasional post about running, DIY or beer.